Not Happy With Your Current Web Designer? Let's Talk.
You invested in a website and something's not right — it's not performing, communication has broken down, or you just don't know where things stand. We offer independent, honest consulting to help you understand your situation and find the best path forward.
Sound Familiar? Signs You Need an Independent Opinion
You’re not alone. Here are the situations we hear most often from South African business owners.
My designer has gone quiet
Emails go unanswered, deadlines keep slipping and you’re not sure if your project is even progressing. You feel stuck and don’t know your options.
I don’t understand what I’m paying for
The quotes keep growing, the work doesn’t match the brief and technical jargon is being used to confuse rather than explain. You need clarity.
My website isn’t performing
The site is live but nothing is happening — no enquiries, poor Google ranking, slow loading or high bounce rates. You need to know what’s wrong and how to fix it.
My designer holds my website hostage
You don’t have access to your own hosting, domain or CMS. Making changes require going through your designer — and they charge for everything. We can help you take back control.
I’m paying monthly but don’t know what for
Monthly retainers or maintenance fees with no clear reports, no measurable outcomes and no transparency. Is the money being well spent? We’ll help you find out.
I want to switch but don’t know how
You know it’s time to move on but you’re worried about losing your website, SEO ranking or data. We’ll guide you through a safe, professional transition.
Simple, Transparent Pricing
Billed in 30-minute increments. No contracts — book as many or as few hours as you need. 50% deposit to confirm, balance due after. Written summary and action plan included after every session. Prices include VAT.
Consulting Rate
Written summary and action plan included after every session. 50% deposit to confirm, balance due after.
Book a SessionGeneral UX & Digital Consulting
You don’t need to be in a dispute with a designer to benefit from consulting. Many of our clients simply want an experienced, independent perspective on their digital presence — before spending money, after a redesign, or when something just feels off.
UX Review & Usability Audit
We walk through your website the way a real visitor does — identifying where people get confused, lose interest or drop off. You’ll get a clear list of usability improvements ranked by impact.
Information Architecture
Is your navigation logical? Do visitors find what they’re looking for without thinking? We review your site structure, menu flow and page hierarchy — and recommend a layout that guides users naturally toward conversion.
Design Feedback & Direction
Not sure if a design direction is right? About to brief a designer and want to get clear on what you need? We’ll help you articulate your requirements, evaluate mockups and ensure you get what you’re actually asking for.
Mobile Experience Review
Over 70% of South African web traffic is mobile. We test your site across devices, identify issues with tap targets, font sizes, layout shifts and load performance — and give you a prioritised fix list.
Conversion Optimisation Advice
Getting traffic but no enquiries? We review your calls-to-action, contact forms, trust signals and page flow. Small changes to copy, layout and button placement can dramatically increase the percentage of visitors who take action.
Plain-English Second Opinion
Sometimes you just need someone with experience to look at something and tell you honestly — is this good? Is this overpriced? Does this make sense? No jargon, no agenda. Just an honest answer from someone who knows.
What a Consulting Session Includes
Website Audit & Review
We review your current website in detail — design quality, code structure, mobile responsiveness, page speed, SEO setup and security. You’ll know exactly what’s working and what isn’t.
Project Assessment
If your website project is incomplete or stalled, we assess where things stand — what’s been done, what’s outstanding, whether the pricing is fair and what your legal options are.
Strategy & Direction
We help you define a clear digital strategy — what your website should achieve, how it should be structured, what technology is appropriate and what a realistic budget looks like.
Access & Ownership Recovery
We help you regain control of your domain, hosting account, website files and CMS — and advise on how to ensure you never lose access again.
Designer Transition Planning
Switching designers without losing your website, SEO history or data requires careful planning. We map out a safe migration strategy so nothing falls through the cracks.
Performance & ROI Review
Is your website generating leads? We review your analytics, Google Search Console, conversion rates and digital marketing spend — and tell you honestly whether you’re getting value.
Simple Process, Clear Outcomes
Tell Us Your Situation
Contact us via WhatsApp, email or our contact form. Give us a brief overview of your challenge — we’ll confirm availability and send you a booking form within one business day.
Confirm Your Session
We agree on a time and format (Zoom, call or in-person). A 50% deposit confirms your booking. You’ll receive a short preparation questionnaire so we can make the most of your time.
We Review & Consult
We review any materials you share in advance — your website, contracts, invoices, analytics or briefs — then walk through our findings and recommendations during the session.
You Receive a Written Summary
After every session we send you a clear written summary with key findings, recommendations and a prioritised action plan — so you leave with more than just notes.
Ready for an Honest Second Opinion?
You deserve clarity on your digital investment. Book an hour with us and walk away knowing exactly where you stand and what to do next.