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FAQ
Frequently Asked Questions
Everything you need to know about our services, process and pricing — all in one place. Can't find your answer? Contact us directly.
General Questions
General Questions
Your website is your most powerful and cost-effective marketing tool. It works 24 hours a day, 7 days a week — establishing credibility, showcasing your services and capturing leads while you sleep. In today's digital-first South Africa, customers research businesses online before making contact. If you're not online, or your site looks unprofessional, you're losing business to competitors who are.
A great business website does three things: it loads fast, it communicates clearly, and it converts visitors into enquiries or sales. This means mobile-responsive design (70%+ of SA traffic is mobile), clear calls-to-action, professional design that builds trust, SEO-optimised content so Google can find it, and fast loading speeds. We build for all of these criteria on every project.
Most websites are completed within 1–4 weeks, depending on the package and how quickly content and feedback is provided. Starter packages (2–3 pages) are often done faster. Larger sites with 13–18 pages take closer to 3–4 weeks. We agree on a clear timeline before starting and stick to it.
Our web design packages start from R5,500 for a 2–3 page starter website, through to R19,500 for an 18-page advanced business site. All packages include CMS, responsive design, free SSL and stock images. See our full pricing at our pricing page.
Yes — 100%. Once the project is paid in full, you own the website, the code, the design and all content. We hand over full access to every account. Hosting and domain renewal are separate ongoing costs, but you're free to host wherever you choose.
We primarily build on WordPress with custom themes, giving you a powerful, flexible CMS that you can manage yourself. Depending on your needs, we also work with other platforms. We'll recommend the right technology for your specific requirements during our discovery conversation.
SEO & Digital Marketing
SEO & Digital Marketing Questions
Every website we build includes an SEO foundation — proper heading structure, meta tags, schema markup, fast loading speeds and a sitemap. This gives you a solid starting point. For active, competitive ranking in your industry, we recommend our ongoing SEO service, which includes keyword research, content optimisation and monthly reporting.
SEO is a long-term strategy. You can expect to see meaningful movement in rankings within 3–6 months for most keywords, with significant results typically appearing at the 6–12 month mark. Results depend on your industry competitiveness, the quality of your content, technical site health and the consistency of your SEO effort.
Working With Us
Working With Us
Absolutely. We frequently redesign existing websites — improving design, performance and SEO while preserving your domain authority and existing content where appropriate. We'll assess your current site and provide a clear recommendation and quote.
Yes. While we're proudly based in Gauteng, we work with clients across South Africa through seamless remote collaboration — video calls, shared documents, digital approvals and online project management. Distance is no barrier.
To get started, we typically need: your logo and brand guidelines (or we can help create them), information about your services and target audience, any specific content you want included, and examples of websites you like. Don't worry — we guide you through everything with a structured onboarding process.
Still Have Questions?
We're Happy to Help.
We're happy to answer anything. Reach out and we'll respond within 24 hours.